Getting Your Home Ready For Winter
As the Winter months approach, we're here to provide you with valuable insights to help you save money and efficiently heat your homes. These simple steps can make a significant difference to your comfort and your heating bills.
Test Your Heating Before Winter
As we gear up for winter, it's a great time to give your heating system a test run before the colder weather arrives. This proactive step can help you identify and address any issues ahead of time.
To test your heating, ensure the heating programmer is turned on and increase the set temperature to high (28°C for example). This should result in the heating system being activated. Remember, if you have underfloor heating, it can take up to 4 hours to heat up dependent.
If this hasn’t worked, please click this link to report an issue to our team. We will ask a few simple questions to diagnose what the problem might be and help to get your system working before winter arrives.
Please note that With Energy are responsible for the heat supply up to and including your Heat Interface Unit (HIU). If you encounter any concerns or issues concerning your Tertiary Network—comprising elements like mixer taps, radiators, and underfloor heating it is recommended to seek assistance from an independent plumber or your building management team, if applicable.
Helpful energy saving tips
Master Your Heating Controls: Knowing how to use the heating programmer and thermostat can help ensure your home is heated efficiently. Don’t forget to turn it on and check the batteries work!
Consider reducing your thermostat by just one degree as this can lead to a decrease in consumption. Think also about when you are at home to try to make sure your heating system is off when you don’t need it.
Layer Up and Block Draughts: Before reaching for the thermostat, simple measures such as closing doors and curtains can retain heat efficiently. To tackle draughts, consider installing thick curtains and using draught excluders or seals around windows and doors.
You can find more helpful hints relating to energy saving here.
Maintain A Positive Account Balance
With winter approaching, energy consumption naturally rises therefore we encourage you to stay consistent with your payments. By doing so, you’re ensuring your With Energy account is in good standing, both in the colder months and beyond.
If you require assistance with paying your bills, please don't hesitate to get in touch with us to discuss the available payment options. Alternatively, for independent guidance and advice regarding financial difficulties, there are several organizations that can provide support including StepChange and the National Debtline.
We trust that these practical tips will prove valuable in enhancing your winter comfort while also helping you save on energy costs. Our team is dedicated to supporting you in any way that we can.
If you have any enquiries, feel free to reach out to our customer service team at hello@with.energy or call us at 0333 8000 111 (Monday to Friday, 9 am to 5 pm).