Who we are

We are a UK based company dedicated to delivering green, affordable heating, cooling and hot water. We partner with local communities to provide clean, reliable energy that reduces carbon footprints and promotes sustainable living.

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Knowledge Hub

With Energy isn’t just about keeping the heating on - we’re committed to giving you a reliable, low-carbon, sustainable energy source to keep your home cosy.

“Very helpful. Excellent customer service! They listened to my query and went above and beyond to help. Thank you”
““Good and prompt service with experienced engineers””
“Very friendly, understanding and efficient. Quick to respond which I am very grateful for due to being vulnerable. Updates on progress was very much needed and appreciated.”

Our customer charter

  • We will work with your heat supplier to deliver reliable heat sustainably and keep your heat available at all times.

  • We’ll respond to you quickly, treat you with respect, keep our promises, and make it easy for you to contact us.

  • We will send you accurate bills on time, explained in plain English, and provide multiple payment options.

  • We’ll use our expert knowledge to respond to questions quickly and with care. We’ll handle complaints and fix any problems within the agreed time.

  • We’ll give extra help to customers who need it. If someone is having trouble paying their bill, we’ll work with them to find a solution and only turn off their heat as a last resort.